FAQ

Whether the purchase is indefinite or has a validity period.

The purchase is for an unlimited period of time and has no expiry date.

I cannot find the file after saving it.

For most devices (desktops and mobile devices) files will be saved to the download folder, unless you changed the default directory

The message "Program not found" appears.

You are probably using the wrong settings - for example: if you want to create a program for a Haas machine, select the Haas option in the settings panel. If it does not work, please contact us.

I found an error, what should I do?

If you found any bug, please contact us.

After pressing the execution button (light gray triangle in the upper right corner of the top bar) "Execution in progress" state does not change.

This could be because your program is very long, has many loops, or has many nested loops. In this case, wait for a while for the program to complete. However, if the execution time is more than 30 seconds, it may mean a looping of the program. To finish its execution, press the red stop button. If you cannot find the wrong part in your code, go to "Exec line / Line by line” and press "Play" or " Play fast". After a while you should recognize what part of the code is repeating itself. If you are still unsure, press "Stop" and then manually step through the lines using the "Next" button.

There were some warnings during the execution of the program, can I still use this program?

Yes, warnings do not mean that your program is buggy, but rather are intended to draw attention to possible unclear situations that may consequently be dangerous.

The rendered image is so large that I cannot shift it to see all the details. What should I do?

In the "Settings" panel, change the table settings to the size that matches the size of your CNC milling machine or CNC machining center.

How to use external subroutines?

Since you have a different file structure on your mobile device and this can cause problems with finding the subroutine, subroutines are added after the main program, just like local subroutines.

I'm using a Fanuc control that is not listed in compatibility. Will it work?

In most cases, the differences in Fanuc when it comes to programming are minor, so there should not be any problem. Nevertheless, it is better to check the manual.